245: Make IT Your Bi*ch with Lenny Giller

Lenny Giller, Principal and Visionary Leader of Reliable Technology Services, Inc., is driven by a passion for helping businesses make IT their bi*ch by achieving their goals and enhancing their success through technology.

 

We learn about Lenny's RTS Account Management Framework, which helps clients by setting communication expectations, understanding their goals, tracking performance KPIs, holding them accountable, and using technology strategically. He emphasizes the importance of aligning technology solutions with a company’s mission to drive productivity and security. Lenny also shares how fostering client accountability ensures that technology investments support long-term growth and business success.

 

(0:36) Lenny’s personal Why

(2:16) RTS Account Management Framework

(13:49) Cybersecurity for MSPs

(18:30) Lenny’s most exciting project for RTS

(21:31) Find out more about Lenny

 

Links and Resources

• Lenny’s LinkedIn 
• Reliable Technology Services 

• Contact Lenny through lenny@reliabletechnology.co or (410) 773-9285

• Test-drive the Summit OS® Toolkit: https://stevepreda.com/summit-os-toolkit/
• Management Blueprint® Podcast on Youtube https://bit.ly/MBPodcastPlaylistYT 
• Steve Preda’s books on Amazon https://www.amazon.com/stores/author/B08XPTF4ST/allbooks 
• Follow video shorts of current and past episodes on LinkedIn https://www.linkedin.com/company/stevepreda-com/